Termos de serviço

1. Introduction and agreement

Welcome to Instazzy (instazzy.com). These Terms of Service (“Terms”) govern your access to our website and your purchase of social media growth services, including Instagram followers, likes, views, comments, TikTok packages, YouTube subscribers and views, and Twitter/X engagement services. By browsing our site, creating an order, or completing checkout, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use Instazzy. These Terms apply together with our Privacy Policy, Refund Policy, and any product-specific descriptions shown on individual package pages.

2. About Instazzy

Instazzy is an online social media growth service provider. We help creators, influencers, small businesses, and brands improve visibility through paid engagement packages. Instazzy is operated from 71–75 Shelton Street, Covent Garden, London, United Kingdom. Customer support is available via info@instazzy.com, live chat, and WhatsApp. We do not represent Instagram, TikTok, YouTube, Google, Meta, or Twitter/X, and we are not affiliated with or endorsed by those platforms.

3. Eligibility

You must be at least 18 years old—or the age of legal majority in your country—to place an order. By using Instazzy, you represent that you have the legal capacity to enter a binding agreement. Some free promotional services may require account registration or a short waiting period before checkout, as described on the relevant product or cart page. You are responsible for ensuring that your use of social media growth services complies with applicable laws in your jurisdiction.

4. Services we provide

Instazzy sells digital social media marketing services delivered to public profiles or content URLs you provide at checkout. Available services may include followers, likes, views, comments, subscribers, and related engagement metrics across supported platforms. Package size, estimated start time, delivery speed, refill coverage, and geographic targeting—where offered—are described on each product page. We may add, modify, or discontinue services or packages at any time. Displayed prices are shown in USD or EUR depending on your selected currency.

5. How to place an order

To order, add a package to your cart, proceed to checkout, enter a valid email address, and provide the correct public username or profile URL for the account or post that should receive the service. Review your order summary carefully before payment. After successful payment, you will receive an order confirmation with your order number. Keep this number for support, refill requests, and refund inquiries. Orders cannot be transferred to a different profile after processing has started unless support confirms a change is still possible.

6. Profile and account requirements

You must submit accurate, complete, and publicly accessible profile information. Instazzy never asks for your social media password, two-factor codes, or login credentials. If your account is private, restricted, age-gated, suspended, or otherwise inaccessible at the time of delivery, the order may be delayed, partially delivered, or marked non-refundable once processing has begun. You are solely responsible for verifying that the username, link, or post URL entered at checkout is correct. We are not liable for non-delivery caused by incorrect, private, deleted, or banned accounts.

7. Payments, pricing, and billing

All prices are displayed before checkout. Card payments may include a processing fee shown on the payment method selection page. We accept payment methods listed at checkout, which may include credit or debit card, cryptocurrency, and other gateways displayed on instazzy.com. Payment is due in full before delivery begins. By submitting payment, you authorize us and our payment partners to charge the total amount shown. You agree not to initiate chargebacks or payment disputes without first contacting Instazzy support and allowing a reasonable period for investigation. Fraudulent, abusive, or repeated chargeback activity may result in order cancellation and account restrictions.

8. Delivery and processing times

Most Instazzy orders begin processing within minutes of payment confirmation. Larger packages may use gradual or drip-feed delivery to support account safety and natural growth patterns. Estimated delivery windows on product pages are guidelines, not guarantees, because third-party platform systems and network conditions can affect speed. Delivery is considered complete when the purchased quantity has been applied according to the package description, subject to normal platform fluctuations, drops, or removals outside our control. If delivery has not started within a reasonable period, contact support with your order number.

9. Refills, drops, and retention

Some packages include refill protection for a stated period after delivery, as described on the product page or order confirmation. Refills apply only to eligible drops within the covered window and do not apply to incorrect usernames, private profiles, platform penalties, manual removals, or changes you make to your account settings. Refill requests must include your order number and the public profile link used at checkout. For full details, see our Refund Policy.

10. Acceptable use

You agree to use Instazzy only for lawful purposes. You may not use our services to harass others, distribute spam, impersonate individuals, promote illegal content, violate intellectual property rights, or breach the terms of any social media platform. We reserve the right to refuse, pause, or cancel any order that appears fraudulent, abusive, high-risk, or inconsistent with these Terms. We may cooperate with payment providers and law enforcement where required by applicable law.

11. Intellectual property

All content on instazzy.com—including text, branding, logos, layout, graphics, and software—is owned by Instazzy or its licensors and protected by applicable intellectual property laws. You may not copy, scrape, republish, reverse engineer, or commercially exploit our website or service materials without prior written permission. Your social media content remains yours; by placing an order, you grant Instazzy a limited license to access the public profile or URL you provide solely to fulfill the service.

12. Third-party platforms

Instagram, TikTok, YouTube, Twitter/X, and other platforms independently set their own rules, algorithms, enforcement actions, and account limitations. Instazzy cannot control whether a platform removes followers, limits reach, flags activity, or restricts an account. Social media growth services may carry inherent platform risk. You acknowledge that platform policy changes may affect delivery, retention, or visibility, and that such outcomes do not automatically entitle you to a refund unless covered by our Refund Policy.

13. Disclaimer of warranties

Instazzy services are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee specific business results such as sales, sponsorships, viral reach, verification badges, or permanent retention of every delivered metric. We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Nothing in these Terms excludes warranties that cannot legally be excluded.

14. Limitation of liability

To the maximum extent permitted by law, Instazzy and its owners, employees, contractors, and payment partners shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost followers, account restrictions, or reputational harm arising from use of our services or third-party platform actions. Our total liability for any claim relating to a specific order is limited to the amount you paid Instazzy for that order. Some jurisdictions do not allow certain limitations, so these limits may not apply to you in full.

15. Changes to these Terms

We may update these Terms from time to time to reflect changes in our services, payment methods, legal requirements, or business practices. The “Last updated” date at the top of this page indicates when the Terms were most recently revised. Material changes will be posted on instazzy.com. Continued use of the site after changes become effective constitutes acceptance of the revised Terms.

16. Contact

Questions about these Terms of Service may be sent to info@instazzy.com or through live chat or WhatsApp on our Contact page. Please include your order number when contacting us about a specific purchase.

Política de reembolso

info@instazzy.com: info@instazzy.com